Pricing
One monthly price with no per-promo fees. Unlimited promos on every paid plan. New accounts start with a daily sending limit that grows. Pay monthly or yearly.
Free
To try it out.
£0
- 1 promo every 30 days
- 100 recipients a month
- Listening stats
- Artist reports + PDF
- Join page with double opt-in
- Dubsend branding on your page
Artist
For one artist name.
£12 /month£120 /year
- Unlimited promos
- 500 recipients a month
- Your logo and colours
- Artist reports + PDF
- Join page with double opt-in
Label
For one label.
£29 /month£290 /year
- Unlimited promos
- 2,500 recipients a month
- Your logo and colours
- Artist reports + PDF
- Join page with double opt-in
Pro
For several labels or artists.
£79 /month£790 /year
- Unlimited promos
- 10,000 recipients a month
- Up to 5 brands
- Everything in Label
Prices include VAT. Recipients means unique people emailed in a calendar month: a reminder to the same person doesn't count twice. If you go over your limit, the send pauses and tells you why. Nobody is dropped without you knowing.
Compare plans
Everything each plan includes.
| Feature | Free | Artist | Label | Pro |
|---|---|---|---|---|
| Price a month | £0 | £12 | £29 | £79 |
| Price a year | £0 | £120 | £290 | £790 |
| Promos | 1 every 30 days | Unlimited | Unlimited | Unlimited |
| Recipients a month | 100 | 500 | 2,500 | 10,000 |
| Brands (labels or artist names) | 1 | 1 | 1 | 5 |
| Emails a day for a new account (the limit grows) | 200 | 500 | 500 | 500 |
| Contacts you can store | No limit | No limit | No limit | No limit |
| Your logo and colour on the DJ page and email | No | Yes | Yes | Yes |
| "Powered by Dubsend" on the DJ page and email | Yes | No | No | No |
| Listening time per track and per person | Yes | Yes | Yes | Yes |
| Feedback: required, optional or off | Yes | Yes | Yes | Yes |
| WAV and 320 kbps MP3 downloads, tagged per recipient | Yes | Yes | Yes | Yes |
| One reminder to people who haven't opened the promo page, downloaded or given feedback | Yes | Yes | Yes | Yes |
| Contact history and CSV export | Yes | Yes | Yes | Yes |
| Artist report link and PDF | Yes | Yes | Yes | Yes |
| Join page with double opt-in | Yes | Yes | Yes | Yes |
| Email support | Yes | Yes | Yes | Yes |
Questions about pricing
More answers on the FAQ page.
What counts as a recipient?
One person emailed by your account in a calendar month. They count once that month, however many promos and reminders they get. The count starts again on the 1st of each month (UTC).
What happens when I reach my monthly limit?
The send pauses before the first person who would go over the limit. The campaign page shows how many were sent and how many are waiting. You can upgrade and resume straight away, or resume next month. Nobody is skipped without you knowing.
What does "1 promo every 30 days" mean on the Free plan?
You can send one promo, then the next one 30 days after the first went out. The first promo keeps working for DJs after the 30 days. If you withdraw a promo or its end date passes, it stops counting earlier.
The Free plan also has 100 recipients a month and Dubsend branding on the DJ page and email. It needs no card.
Do prices include VAT?
Yes. The price on this page is the price you pay. Payments are processed by Stripe. The seller (merchant of record) is Link, part of Stripe, which charges VAT or sales tax where it applies and pays it to the tax authorities. Checkout may show the price in your local currency.
How do I pay, and who sends receipts?
By card on Stripe's checkout page. Receipts and invoices come from Link (Stripe) by email, and your bank statement shows LINK.COM* DUBSEND.COM. You can download invoices from Manage billing on the Plan page.
Can I change plans?
Yes, from the Plan page in the app. An upgrade starts straight away and you pay the difference for the rest of the period. A downgrade, or a move from yearly to monthly, starts at the end of the period you paid for.
How do I cancel?
On the Plan page, open Manage billing and cancel. You keep your plan until the end of the period you paid for, then move to Free. Nothing is deleted: contacts, promos, stats and DJ links stay.
Can I get a refund?
Write to support@dubsend.com and tell us what happened. Refunds are paid by Link (Stripe), the seller, under its refund terms.
What happens if a payment fails?
Stripe tries again several times over about two weeks and emails you each time. Your plan stays while it retries, and the Plan page asks you to update your card. If every try fails, the account moves to Free. Nothing is deleted; promos over the Free limits pause until you upgrade again.
What happens to extra brands if I move down from Pro?
All of them stay, with their contacts, promos, stats and DJ links. One brand stays on your plan: the oldest one, unless you pick another on the Plan page. The others can't send new promos until you upgrade again or switch which brand is on your plan.
Is there a free trial?
Use the Free plan for as long as you like, with no card. Upgrade when you need more promos, more recipients or your own branding.